Industries with the Highest (and Lowest) Turnover Rates

Seeing a spike in your company's turnover is liable to cause a spike in your blood pressure. No one wants their business to be a revolving door.

One thing that helps: arming yourself with insights. Once you have the data to anticipate turnover, you can act to retain key employees and recruit new ones ahead of time. It’s the difference between constantly reacting and proactively planning.

Recently, LinkedIn shared how turnover rates vary across different functions, revealing, for example, that people in HR roles had the highest turnover rates (14.6%), while folks in administration had the lowest (7.8%). 

Today, we take another look at turnover rates, this time through the prism of the company itself. For instance, small and midsized businesses (SMBs) have a turnover rate of 12.0% — significantly higher than the overall average rate of 10.6%. Meanwhile, enterprises boast a lower turnover rate of 9.9%. 

The disparities get even wider when we look at industries. Read on to see which sectors feel like a rapidly revolving door — and which feel more like a tame merry-go-round in comparison.

Industries with high employee turnover: professional services deal with the most churn

The industry with the highest turnover rate, according to LinkedIn data, is professional services — a sector that includes companies like the Big Four accounting firms, as well as business and IT consulting organizations.

Industries with above-average turnover rates Average turnover rate across industries on LinkedIn globally (July 2021 - June 2022)  Professional services: 13.4% Tech and media: 12.9% Entertainment: 11.8% Accommodation: 11.8% Retail: 11.4% Average for all industries: 10.6%

As a recent story in Fast Company illustrates, turnover is nothing new for the accounting industry — but it is reaching new highs. “Our industry is set up to burn people out,” Jeff Phillips, founder of Accountingfly, told Fast Company. “But over the last decade, it had gotten to its max peak — before we even hit the pandemic. Now it’s gone through the roof.” 

Along with burnout, the article also suggests stagnating compensation as a reason many people are leaving. Companies seem to agree — KPMG recently announced they were going to raise salaries for about 30,000 employees.

The tech and media industry saw the second-highest turnover rate at 12.9%. Workers with tech skills remain in high demand, and employees in engineering roles have an above-average turnover rate. 

Surprisingly, some tech companies might actually welcome higher turnover rates, as recent reports suggest that some leaders are growing concerned about productivity relative to their number of employees. 

The other top industries with above-average turnover — entertainment, accommodation, and retail — all rely heavily on an in-person workforce of frontline employees. These workers have been in high demand lately and are pushing for higher pay and more training opportunities, according to a recent survey. 

As LinkedIn’s chief economist Karin Kimbrough told us back in October, “For in-person roles during COVID, there’s an added element of wanting to be compensated for a perceived risk. . . . Companies would be remiss if they didn’t consider whether they can improve compensation in those cases.” 

Since then, the pressure to boost compensation has only increased as inflation has spiked worldwide. Whether your employees are consultants, engineers, or frontline workers, they may be eager to improve their compensation — and there’s a growing sense that jumping ship is the best way to do that. 

Work flexibility has also continued to be a very high priority for candidates, and could be a key lever in reducing turnover. In the U.S., remote jobs attract over 50% of applications on LinkedIn, despite representing less than 20% of all paid job posts — a clear sign that many candidates and employees are looking for flexible work arrangements, whether at their current company or at a new employer. In fact, Spotify recently saw its turnover drop after allowing employees to work from anywhere. 

In other words, if you're looking to reduce turnover, improving compensation and expanding work flexibility may well be effective approaches. 

Industries with low employee turnover: government workforces have been the most stable

Government organizations saw the least amount of turnover, with a rate of just 8.4% compared with the overall average of 10.6%. The sector includes a wide range of government work, from law enforcement and firefighting to international affairs and urban planning.

Industries with below-average turnover rates Average turnover rate across industries on LinkedIn globally (July 2021 - June 2022)  Government admin: 8.4% Construction: 9.2% Real estate: 9.3% Transportation: 9.3% Manufacturing: 9.3% Average for all industries: 10.6%

As an analysis from the Federal Reserve Economic Data (FRED) demonstrates, low turnover in government jobs is nothing new — at least in the United States. The FRED analysis found that “private employees quit their jobs three times more frequently than government employees do.” 

Despite the low turnover rates, some governments have taken concrete steps to retain employees and reduce burnout — public workers in Belgium, for example, now have a legal right not to answer work emails after hours. 

Interestingly, many of the other industries with below-average turnover — namely construction, transportation, and manufacturing — also rely on in-person talent, just as many high-turnover industries did. 

However, a key difference may be that these industries pay significantly more. According to the U.S. Bureau of Labor Statistics (BLS), the average weekly wages for employees in construction are roughly $1,350, trailed by manufacturing ($1,250) and transportation ($950). 

That’s about twice as high as the average weekly wages in entertainment ($650), accommodation ($500), and retail ($700). While LinkedIn’s turnover data is global, rather than U.S.-only like the BLS data, it may still suggest a relationship between higher pay and lower turnover for in-person work. 

 

1