Team member

Job Responsibilities

  • Greet customers and make them feel welcome by establishing a friendly and supportive environment
  • Communicate with customers about their wants and needs, recommend and locate relevant merchandise, and call other stores or place special orders to get desired merchandise
  • Explain the function and purposes of merchandise in an informative and persuasive manner to capture curiosity and increase interest in buying, and demonstrate operation or use of items when applicable
  • Promote and demonstrate a reliable reputation for our company by answering any questions about our products, practices or history
  • Maintain knowledge of promotions, sales and company policies about exchanges, payment and returns, and inform customers when helpful or necessary
  • Deliver accurate product pricing, labels and placement, and arrange merchandise displays to promote sales
  • Recognize security risks and know company security practices to handle and prevent thefts and other risks
  • Maintain a clean, orderly and good-looking store by emptying trash cans, mopping floors and wiping down checkout counter areas

Job Skills & Qualifications

Reqiured:

  • High school diploma or GED
  • Demonstrated ability to communicate with customers, co-workers and vendors in written and spoken language

Preferred:

  • Proficiency using POS system or cash register
  • Conflict resolution skills
  • Ability to quickly grasp policies and protocols included in on-the-job training
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