Job brief

We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.

Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services

Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)

Collect deposits and balances

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Handle unforeseen problems and complaints and determine eligibility for money returns

Attend conferences to maintain familiarity with tourism trends

Create and update electronic records of clients

Maintain relationships with key persons

Reach the revenue and profit targets

Requirements and skills

Proven working experience as a Travel Consultant

Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)

Proficiency in English

Exemplary sales skills and customer oriented approach

Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)

Ability to present, persuade and communicate effectively

Demonstrable ability to handle crises

Degree in Hospitality, Travel, Tourism, Business or relevant field

Candidates with personal travel experience will be preferred