Responsibilities: 

• Handling customer technical support cases through phone and email submission
• Updating the company website with tech tips and brief documents
• Evaluating system potential through assessing compatibility of new programs with existing programs
• Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
• Maintaining system functionality by testing computer components
• Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
• Maintain client confidence by keeping their information confidential
• Preparing reference material for users by drafting operation instructions

Requirements: 

• Network design and implementation 
• Exceptional vendor relationships 
• Outstanding knowledge of software maintenance
• Excellent problem solving and analytical skills
• Load balancing and scalability
• Database performance modification
• Process improvement
• Software performance modification

Apply Now: 

Interested candidates are welcome to submit their updated resumes at cv@out-sourcy.com

or apply here